Customer satisfaction survey with cooperation with the customer's company. 2025
| Date of Preparation: | November 2025 year |
| Number of pages: | 16, Arial, 1 interval, 10 skittles |
| Graphs and charts: | 3 |
| Tables: | 2 |
| Payment method: | prepayment |
| Production method: | e-mail or courier electronically or in printed form |
| Report language: | Ukrainian, Russian, English |
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Detailed contents:
1. Research Description
2. Survey Results
2.1. Overall Satisfaction with Cooperation (CSAT)
2.2. Customer Loyalty Index (NPS)
2.3. Evaluation of the company's work in key areas
2.4. Evaluation of brand products (quality, price, packaging)
2.5. Competitiveness of brands
2.6. Communication and ordering channels
2.7. Negative customer experience and incidents
2.8. Customer suggestions for improving cooperation
2.9. Desired new products and services
2.10. Additional comments from operators
3. Conclusions and recommendations
List of Tables:
1. Structure of survey respondents by cities of Ukraine, % of the total number of clients in the database
2. Structure of work evaluation by key areas, points (average value)
List of graphs and charts:
1. Structure of customer satisfaction by category, points (average value)
2. Structure of customer loyalty by category, points (average value)
3. Evaluation of brand products by category, points (average value)
