| Date of Preparation: | January 2025 year |
| Number of pages: | 106, Arial, 1 interval, 10 skittles |
| Graphs and charts: | 61 |
| Tables: | 69 |
| Payment method: | prepayment |
| Production method: | e-mail or courier electronically or in printed form |
| Report language: | Ukrainian, Russian, English |




1. Project Summary
2. Project Goals and Objectives
3. Description of Research Methodology and Data Collection Methods
4 Evaluation Results
4.1 Telephone Survey of 375 Grant Beneficiaries
4.2 Assessment by 375 Grant Beneficiaries
5. Survey of Grantee NGOs
6. Survey of NGO Resource Center Training Participants
7. Conclusions and Recommendations
8. Appendices
Appendix to Section 4.1
Appendix to Section 4.2
Appendix to Section 5
Appendix to Section 6
1. Distribution of grants by regions of Ukraine, November 2024
2. Purpose and objectives of the study on the implementation of the Organization’s project, Q1 2025
3. The result of a call to the contact numbers of the database of 66 grant recipients
4. Sampling of target groups for the study on the implementation of the Organization’s project in partnership with the NGORC and expected output data, Q1 2025
5. Distribution of respondents for the sample of 50 CSOs that underwent training and financial audits by NGORC in 2024 by gender and region, January 2025
6. Comparison of the distribution of social and civil infrastructure facilities to which assistance was directed by grantees, according to the available database and survey data of 375 beneficiaries, December 2024 - January 2025, %
7. Comparison of the distribution of social and civil infrastructure facilities to which assistance was directed by Organization’s grantees, by region, December 2024-January 2025. based on survey results
8. Actual place of residence of beneficiaries by region, January 2025, number
9. Location of beneficiaries of 22 public organizations in Kharkiv region
10. Location of beneficiaries of 10 public organizations in Dnipropetrovsk region
11. Location of beneficiaries of 17 public organizations in Poltava region
12. Comparison of shares of assessment objects, December-January 2025, %
13. Humanitarian and critical infrastructure facilities in Kharkiv region that require grant assistance, January 2025
14. Educational institutions in Poltava region that require assistance, January 2025
15. Humanitarian facilities in Dnipropetrovsk region that require assistance, January 2025
16. Full list of unmet needs of 45 beneficiaries in Kharkiv region who received assistance from Organization’s grantee CSOs, December-January 2025
17. Full list of unmet needs of 37 beneficiaries in Poltava region who received assistance from Organization’s grantee CSOs, December-January 2025
18. Full list of unmet needs of 25 beneficiaries in Dnipropetrovsk region who received assistance from Organization’s grantee CSOs, December-January 2025
19. List of security needs of beneficiaries from Kharkiv and Poltava regions, January 2025
20. List of public organizations whose beneficiaries are little aware of feedback from Organization, January 2025, N=27
21. Beneficiaries' communication with Organization, January 2025, number, %
22. List of organizations associated with beneficiaries that provided proposals to Organization, January 2025
23. Beneficiaries' awareness of whether responses to similar requests with proposals or complaints were provided by Organization, January 2025, number, %
24. List of organizations with which beneficiaries are rather dissatisfied with cooperation, January 2025
25. List of organizations that did not provide enough information about Helvetas Ukraine, January 2025
26. Size of public organizations and number of volunteers, January 2025, number, %
27. Amount of grant funds received from Organization by the studied organizations, January 2025, number,%
28. Ranking of the largest amounts of grants from Organization for the studied CSOs
29. Comparison of the distribution of social and civil infrastructure facilities to which aid was directed by grantees, based on the results of a survey of 375 beneficiaries and a questionnaire of 66 organizations, January 2025, number,%
30. Distribution of areas of targeted use of Organization’s grant funds by aid distributors, January 2025, number N=119, %
31. List of humanitarian response activities of Organization’s grantees, January 2025, number N=238, %
32. Recipients of assistance from Organization’s grant distributors, January 2025, number N=530, %
33. Efficiency problems among Organization’s grantees, January 2025, number N=5
34. Amount of the amount that the Organization’s grantee lacked to implement the project, January 2025, number N=17
35. Niches of dissatisfaction of Organization’s grantees, January 2025, N=8
36. Registered number of users of Organization’s grant assistance, January 2025, number N=37, %
37. Difficulties with accounting reporting of Organization’s grantees, January 2025, number N=3
38. Detailing of problematic reporting to Organization, January 2025, N=16
39. Distribution of interviews of 9 participants from 4 of the four organizations participating in the NGO Resource Center trainings
40. Distribution of participants in the NGO Resource Center trainings and financial audits by age and gender, January 2025, number, %, N=47
41. Distribution of employees in the organization who participated in the NGO Resource Center trainings by gender, January 2025, number, %
42. Size of organizations participating in the NGORC trainings, January 2025, number, %
43. Main areas of activity of public organizations participating in trainings and financial audit of the NGO Resource Center, January 2025, number,%
44. Assessment of the state of the organization before and after the NGO Resource Center trainings on a scale from 1 to 5, where 1 is “very bad”, 2 is “bad”, 3 is “satisfactory”, 4 is “good” and 5 is “very good”, January 2025, weighted average score.
45. List of activities for which the training participants spent grant funds of the NGO Resource Center, January 2025, number
46. Distribution of 375 beneficiaries in sample by NGO, region and settlement.
47. Distribution of 375 beneficiaries by social status, January 2025, number, %
48. Distribution of 375 beneficiaries by belonging to vulnerable segments of the population, January 2025, number, %
49. Gender-age distribution and status of 145 beneficiaries in the Kharkiv region, January 2025, number
50. Gender-age distribution, status, place of residence of beneficiaries-IDPs in the Kharkiv region, January 2025, number
51. Gender-age distribution, residence status, owner of beneficiaries-local residents and those who arrived but returned to the Kharkiv region, January 2025, number
52. Gender-age distribution and status of 132 beneficiaries in the Poltava region, January 2025, number
53. Gender-age distribution, status, place of residence beneficiaries-IDPs in Poltava region, January 2025, number
54. Gender-age distribution, residence status, owner of beneficiaries-local residents and those who left but returned to Poltava region, January 2025, number
55. Gender-age distribution and status of 95 beneficiaries in Dnipropetrovsk region, January 2025, number
56. Gender-age distribution, status, place of residence of beneficiaries-IDPs in Dnipropetrovsk region, January 2025, number
57. State-age distribution, residence status, owner of beneficiaries-local residents and those who left but returned to Dnipropetrovsk region, January 2025, number
58. Distribution of 46 dissatisfied beneficiaries by region, type of facility, gender, age and status, January 2025
59. List of regions in which surveyed public organizations operate, January 2025
60. Distribution of activities of surveyed 67 public organizations by region, January 2025
61. Distribution of surveyed public organizations by territorial communities and settlements, January 2025
62. Settlements in which surveyed organizations operate, January 2025
63. Distribution of 47 participants from 42 organizations that underwent training and financial audit by the RC NGO, by main areas of activity, January 2025
64. Distribution of participants in trainings and financial audits from the RC NGO by age, gender and type of activity carried out with them, January 2025, number, %
65. Distribution of participants in trainings and financial audits of the RC NGO by age, gender and type of activity of the NGO Resource Center for them, January 2025, number, %, N=47
66. Distribution of organizations participating in trainings and financial audits from the RC NGO by regions, January 2025, number, %
67. Distribution of activities of organizations participating in RC NGO trainings by regions, January 2025
68. Distribution of organizations that have undergone RC NGO trainings by territorial communities and settlements, January 2025
69. Settlements in which organizations that have undergone training at the RC NGO Center operate, January 2025.
1. Geographical presence of international charitable organization and the NGO Resource Center in Ukraine, 2024
2. Distribution of grants for targeted humanitarian response costs, November 2024
3. Geography of the project "Supporting the Restoration of Communities in Eastern Ukraine", December 2024.
4. Formation of a sample for a quantitative survey of 375 beneficiaries of the project, December 2024
5. Social and civil infrastructure facilities targeted by grantees based on input data, December 2024, %
6. Types of work performed for final beneficiaries of assistance based on input data, December 2024, %
7. Sample formation for a quantitative survey of 80 project grantees, January 2025
8. Sample formation for in-depth interviews with representatives of 50 CSOs trained by NGORC, January 2025.
9. Overall assessment of the quality of work and services performed by grantees by 375 beneficiaries, January 2025, %
10. Respondents' assessment of repairs and their support by contractors, January 2025, N=15, %
11. Objects of dissatisfaction of 46 respondents, January 2025, %
12. Deficiencies in repairs in shelters, January 2025, number from N=52
13. Poor-quality repairs in private households, January 2025, number from N=18
14. Deficiencies in repairs in places of temporary residences, January 2025, number from N=19
15. People in need of assistance in the Kharkiv region, January 2025, number from N=19
16. Beneficiaries' assessment of their sense of self safety when using assistance of Organization on a scale from 1 to 5, where 1 is “completely unsafe”, 2 is “rather unsafe”, 3 is “neutral”, 4 is “rather safe” and 5 is “completely safe”, December-January 2025, number
17. Respondents’ awareness of feedback from Organization – the “single window” for applications, January 2025, %
18. Beneficiaries’ assessment of the effectiveness of applications to Organization on a scale from 1 to 5, where 1 is “completely ineffective”, 2 is “rather ineffective”, 3 is “neutral”, 4 is “rather effective” and 5 is “completely effective”, December-January 2025.
19. Assessment of the degree of satisfaction of the current needs of the community with the assistance provided by Organization on a scale from 1 to 5, where 1 is “completely dissatisfied”, 2 is “rather dissatisfied”, 3 is “neutral”, 4 is “rather satisfied” and 5 is “completely satisfied”, December-January 2025, number
20. Assessment by beneficiaries of the degree of overall satisfaction with their needs with the grant support program from Organization, January 2025.
21. Assessment of the sufficiency of information about the program of Organization on a scale from 1 to 5, where 1 is “completely insufficient”, 2 is “rather insufficient”, 3 is “difficult to say”, 4 is “rather sufficient” and 5 is “maximum sufficient”, December-January 2025, number
22. Channels of informing beneficiaries about the Organization programs, January 2025, %
23. Geographical representation of organizations participating in the survey, January 2025
24. Distribution of organizations by type of activity, January 2025, % of N=67
25. Assessment by Organization’s grantees of the relevance of existing programs, efficiency and effectiveness of their use of funds, January 2025, number, N=66
26. List of stakeholders responsible for the targeted use of grants, January 2025, number, N=66
27. Assessment of the compliance of grant assistance of Organization with the current needs of the CSO community on a scale from 1 to 4, where 1 is “not matched at all”, 2 is “rather not matched”, 3 is “rather matched”, 4 is “completely matched”, January 2025, number from N=66
28. Assessment of Organization’s ability to help change the security situation of grantees, January 2025, from N=21
29. The problem of technical awareness of construction and repair works of Organization’s grantees, January 2025, from N=10
30. Compliance of Organization’s grantees with the procedure for keeping records about attendance of beneficiaries, January 2025, % from N=66
31. Obstacles to maintaining the procedure for keeping records on attendance of beneficiaries of Organization’s grant assistance CSOs, January 2025, number, N=23
32. Willingness of Organization’s grantees to change in order to keep records of beneficiaries regularly, January 2025, number, N=21
33. Problems with reporting of grantees to Organization, January 2025, number N=16
34. Specification of problems with reporting of grantees to Organization, January 2025, number N=18
35. List of the biggest problems of Organizations’ grantees, January 2025, number
36. List of other problems of Organization’s grantees, January 2025, number N=21
37. Recommendations for Organization to improve the efficiency of providing/receiving grants in the future from CSOs, January 2025, number, N=66
38. Age of participants in trainings and financial audits of the NGOs Resource Center, January 2025, %, N=47
39. Distribution of employees participating in trainings and financial audits of the NGOs Resource Center by age, January 2025, %, N=47
40. Geographical representation of organizations participating in trainings of the NGOs Resource Center, January 2025
41. Distribution of organizations participating in trainings by type of activity, January 2025, % of N=47
42. Topics of NGOs Resource Center trainings in which CSOs participated, January 2025, number
43. Training format of organizations participating in NGORC trainings, January 2025, % of N=47
44. Assessment of the NGOs Resource Center's contribution to greater representation of training participants in coordination events and communities, January 2025, % of N=47
45. Assessment of the impact of NGORC trainings on the revitalization of financial transactions, their volumes and/or diversification of CSO funding sources on a scale from 1 to 4, where 1 is "completely absent", 2 is "rather absent", 3 is "rather present" and 4 is "present", January, 2025, N=47
46. Financial effect of the impact of NGORC trainings on CSOs and tools for improving their financial situation, January, 2025, N=47
47. Assessment of the readiness of NGORC training participants for financial audits on a scale from 1 to 4, where 1 is “not at all”, 2 is “rather not”, 3 is “rather yes” and 4 is “yes, completely”, January, 2025
48. Assessment of satisfaction with the training activities of the NGORC in the field of mental health and psychosocial support on a scale from 1 to 4, where 1 is “not satisfied at all”, 2 is “rather not satisfied”, 3 is “rather satisfied” and 4 is “fully satisfied”, January 2025, number
49. Assessment by participants of the NGOs Resource Center trainings of the satisfaction of their knowledge needs through training on a scale from 1 to 4, where 1 is “not satisfied at all”, 2 is “rather not satisfied”, 3 is “rather satisfied” and 4 is “fully satisfied”, January 2025, number
50. Assessment by respondents of the sufficiency of new knowledge obtained during the NGORC trainings on a scale from 1 to 4, where 1 is “not satisfied at all”, 2 is “rather satisfied” "rather insufficient", 3 - "rather sufficient" and 4 - "maximum sufficient", January 2025, number
51. Assessment by participants of RC NGO trainings of the application of the acquired knowledge on a scale from 1 to 4, where 1 – “not applied at all”, 2 – “rather not applied”, 3 – “partially applied” and 4 – “fully applied”, January 2025, number
52. Assessment by participants of RC NGO trainings of the impact of training on the effectiveness of their work on a scale from 1 to 4, where 1 – “has not changed”, 2 – “rather not changed”, 3 – “has improved” and 4 – “has significantly improved”, January 2025, number
53. Areas of work that have improved after RC NGO trainings, January 2025, number
54. Assessment by participants of the general organization of RC NGO training on a scale from 1 to 5, where 1 – “poorly”, 2 – “rather bad”, 3 – “satisfactory” and 4 – “good”, 5 – “very good”, January, 2025, number
55. Assessment of the effectiveness of communication with the NGO Resource Center during and after training on a scale from 1 to 5, where 1 – “not effective”, 2 – “rather not effective”, 3 – “satisfactory” and 4 – “effective”, 5 – “very effective”, January, 2025, number
56. Other activities supported by the NGO Resource Center, except for trainings, in which respondents participated, January, 2025, %
57. Assessment of the impact of the NGO Resource Center grant on the organizational development of CSOs, January, 2025, number
58. Feedback and recommendations to the NGO Resource Center from training participants, January, 2025, number
59. Geographical distribution 375 beneficiaries of the Organization's project by region, number, %
60. Total distribution of 375 grant recipients by age and gender, January 2025, %
61. IDP status of 375 beneficiaries, January 2025, %